:root{
  --bg:#f6f4f0; --panel:#fff; --line:#e4dfd7; --text:#1a1a1a; --muted:#6b665f; --faint:#9a948b;
  --accent:#c8461a; --accent-soft:#fbe9e2; --ok:#1f7a3a; --ok-soft:#e3f3e8; --warn:#8a5a00; --warn-soft:#fff3d6;
  --danger:#b3261e; --danger-soft:#fde8e6; --info:#1d4f91; --info-soft:#e4ecf8;
  --r:10px; --shadow:0 1px 2px rgba(0,0,0,.05), 0 4px 16px rgba(0,0,0,.05);
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--text);font-size:15px;line-height:1.45;-webkit-text-size-adjust:100%}
a{color:var(--info);text-decoration:none}a:hover{text-decoration:underline}
button,input,select,textarea{font:inherit;color:inherit}
h1{font-size:22px;margin:0 0 14px}h2{font-size:17px;margin:0 0 10px}h3{font-size:15px;margin:0 0 6px}
.boot{padding:40px;text-align:center;color:var(--muted)}
.muted{color:var(--muted)}.faint{color:var(--faint)}.small{font-size:13px}.mono{font-family:ui-monospace,Menlo,Consolas,monospace}
.nowrap{white-space:nowrap}

/* каркас */
.shell{min-height:100vh;display:grid;grid-template-rows:auto 1fr;grid-template-columns:minmax(0,1fr)}
.shell>*{min-width:0}
.top{background:#1a1a1a;color:#fff;display:flex;align-items:center;gap:18px;padding:0 18px;height:52px;position:sticky;top:0;z-index:20}
.top .brand{display:flex;align-items:center;gap:10px;font-weight:700;letter-spacing:.01em;color:#fff}
.top .brand b{color:var(--accent)}
.top nav{display:flex;gap:4px;flex:1;overflow:auto}
.top nav a{color:#d9d4cc;padding:8px 12px;border-radius:8px;white-space:nowrap}
.top nav a.active,.top nav a:hover{background:rgba(255,255,255,.1);color:#fff;text-decoration:none}
.top .me{display:flex;align-items:center;gap:10px;color:#d9d4cc;font-size:13px}
.top .me button,.top .me a.topbtn{background:none;border:1px solid rgba(255,255,255,.25);color:#fff;border-radius:8px;padding:5px 10px;cursor:pointer;font-size:13px;text-decoration:none}
.top .me a.topbtn:hover,.top .me button:hover{background:rgba(255,255,255,.1)}
.main{padding:20px;max-width:1280px;width:100%;margin:0 auto}
@media (max-width:640px){.main{padding:14px}.top{gap:0 8px;padding:6px 10px 0;height:auto;flex-wrap:wrap}.top .brand{flex:1;height:40px}.top .me span{display:none}.top .brand .faint{display:none}.top nav{order:3;flex:1 0 100%;padding-bottom:6px}.top nav a{padding:6px 10px}}
html,body{overflow-x:hidden}

.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:18px;box-shadow:var(--shadow)}
.card+.card{margin-top:14px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.row.between{justify-content:space-between}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}@media (max-width:760px){.grid2{grid-template-columns:1fr}}
.stack>*+*{margin-top:12px}

/* формы */
label.f{display:block;margin-bottom:10px}
label.f span{display:block;font-size:13px;color:var(--muted);margin-bottom:4px}
input[type=text],input[type=password],input[type=tel],input[type=date],input[type=number],select,textarea{
  width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:8px;background:#fff;min-height:40px}
input:focus,select:focus,textarea:focus{outline:2px solid var(--accent);outline-offset:1px;border-color:transparent}
textarea{min-height:110px;resize:vertical}
.hint{font-size:13px;color:var(--muted);margin-top:4px}
.err{color:var(--danger);font-size:13px;margin-top:6px}
.btn{display:inline-flex;align-items:center;gap:6px;padding:9px 14px;border-radius:8px;border:1px solid var(--line);background:#fff;cursor:pointer;min-height:40px;white-space:nowrap}
.btn:hover{background:#faf8f5}.btn:disabled{opacity:.5;cursor:default}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.primary:hover{background:#b23d15}
.btn.danger{color:var(--danger);border-color:#f1c8c5}
.btn.sm{padding:5px 10px;min-height:32px;font-size:13px}
.btn.link{border:none;background:none;color:var(--info);padding:4px 6px;min-height:0}

/* таблицы */
.table{width:100%;border-collapse:collapse;font-size:14px}
.table th{text-align:left;font-weight:600;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em;padding:8px 10px;border-bottom:1px solid var(--line)}
.table td{padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:top}
.table tr:last-child td{border-bottom:none}
.table tr.click{cursor:pointer}.table tr.click:hover td{background:#faf8f5}
.tablewrap{overflow:auto}

/* метки */
.tag{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:600;background:#eee;color:#333;white-space:nowrap}
.tag.ok{background:var(--ok-soft);color:var(--ok)}.tag.warn{background:var(--warn-soft);color:var(--warn)}
.tag.danger{background:var(--danger-soft);color:var(--danger)}.tag.info{background:var(--info-soft);color:var(--info)}
.tag.accent{background:var(--accent-soft);color:var(--accent)}.tag.off{background:#eee;color:var(--faint)}

/* модалка */
.modal-bg{position:fixed;inset:0;background:rgba(0,0,0,.45);display:flex;align-items:center;justify-content:center;padding:16px;z-index:50}
.modal{background:#fff;border-radius:12px;max-width:560px;width:100%;max-height:92vh;overflow:auto;padding:20px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.modal h2{margin-top:0}
.modal .actions{display:flex;gap:10px;justify-content:flex-end;margin-top:16px}
.pw{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:18px;background:var(--warn-soft);padding:10px 12px;border-radius:8px;word-break:break-all;user-select:all}

/* всплывающие сообщения */
.toasts{position:fixed;right:16px;bottom:16px;display:flex;flex-direction:column;gap:8px;z-index:60;max-width:min(380px,calc(100vw - 32px))}
.toast{background:#1a1a1a;color:#fff;padding:10px 14px;border-radius:10px;box-shadow:0 6px 24px rgba(0,0,0,.25);font-size:14px;cursor:pointer}
.toast.error{background:var(--danger)}.toast.ok{background:var(--ok)}

/* вход */
.login{min-height:100vh;display:grid;place-items:center;padding:16px}
.login .card{width:100%;max-width:380px}
.login .brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:18px;margin-bottom:14px}
.login .brand b{color:var(--accent)}
.empty{padding:28px;text-align:center;color:var(--muted)}

/* списки задач */
.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;margin-bottom:14px}
.filters .f{margin:0}
label.f.compact span{font-size:12px}
label.f.compact select,label.f.compact input{min-height:36px;padding:6px 9px;width:auto;max-width:220px}
label.f.grow{flex:1 1 220px}label.f.grow input{width:100%;max-width:none}
label.check{display:flex;align-items:center;gap:6px;font-size:14px;min-height:36px;cursor:pointer}
.title-cell{min-width:220px}
.tasks-table tr.unread td{background:#fffaf2}
.badge{display:inline-block;min-width:20px;padding:1px 6px;margin-left:6px;border-radius:999px;background:var(--accent);color:#fff;font-size:11px;font-weight:700;text-align:center;vertical-align:1px}
.overdue{color:var(--danger);font-weight:600}
.task-cards{display:none}
@media (max-width:760px){
  .desktop-only{display:none}
  .task-cards{display:flex;flex-direction:column;gap:10px}
  .task-card{display:block;border:1px solid var(--line);border-radius:10px;padding:12px;color:var(--text);background:#fff}
  .task-card.unread{border-color:var(--accent)}
  .task-card:hover{text-decoration:none;background:#faf8f5}
  .tc-title{font-weight:600;margin:4px 0 8px}
  .task-card .row{gap:6px;margin-bottom:6px}
  .filters{gap:8px}
  label.f.compact select,label.f.compact input{max-width:none;width:100%}
  .filters .f.compact{flex:1 1 45%}
}

/* карточка задачи */
.task-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin:8px 0 16px;flex-wrap:wrap}
.task-head h1{margin:4px 0 8px;font-size:24px}
.task-actions{display:flex;gap:8px;flex-wrap:wrap}
.task-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:16px;align-items:start}
.task-main>.card+.card{margin-top:14px}
@media (max-width:980px){.task-grid{grid-template-columns:minmax(0,1fr)}.task-side{order:-1}}
.side-block+.side-block{margin-top:16px;padding-top:14px;border-top:1px solid var(--line)}
.kv{display:grid;grid-template-columns:130px 1fr;gap:8px;padding:4px 0;font-size:14px;align-items:center}
.kv>span:first-child{color:var(--muted);font-size:13px}
.kv>*:last-child{justify-self:start}
.kv select,.kv input{min-height:34px;padding:5px 8px;width:auto}
.chip{display:inline-flex;align-items:center;gap:2px;background:#f1eee9;border-radius:999px;padding:2px 4px 2px 10px;margin:2px 4px 2px 0;font-size:13px}
.chip .x{border:none;background:none;cursor:pointer;color:var(--muted);font-size:15px;padding:0 5px;line-height:1}
.chip .x:hover{color:var(--danger)}
.link-row{padding:4px 0;font-size:14px}
.desc{white-space:pre-wrap;margin-top:10px;overflow-wrap:anywhere}
.note{background:var(--info-soft);color:var(--info);padding:10px 12px;border-radius:8px;font-size:14px;margin-bottom:12px}
.event{font-size:14px;padding:8px 0;border-bottom:1px dashed var(--line)}
.event:last-child{border-bottom:none}
.event.internal{background:#fbf7ec}
.ev-time{color:var(--faint);font-size:12px;margin-right:4px}
.ev-comment{white-space:pre-wrap;margin:6px 0 0 0;padding:8px 10px;background:#f6f4f0;border-radius:8px;overflow-wrap:anywhere}
.pick-list{margin-top:10px;max-height:50vh;overflow:auto;display:flex;flex-direction:column;gap:4px}
.pick-item{text-align:left;border:1px solid var(--line);background:#fff;border-radius:8px;padding:8px 10px;cursor:pointer}
.pick-item:hover{background:#faf8f5}

/* вложения */
.visually-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.dropzone{border:1.5px dashed #cfc8bd;border-radius:10px;padding:12px;text-align:center;color:var(--muted);font-size:14px;cursor:pointer;background:#fcfbf9}
.dropzone.over,.dropzone:hover,.dropzone:focus{border-color:var(--accent);color:var(--text);outline:none}
.att-list{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.att-item{display:flex;align-items:center;gap:8px;font-size:14px;padding:4px 8px;border:1px solid var(--line);border-radius:8px;background:#fff}
.att-item.bad{border-color:#f1c8c5;background:var(--danger-soft)}
.att-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.att-item progress{width:90px}
.ok-text{color:var(--ok)}
.msg-atts{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.att-thumb img{display:block;max-width:220px;max-height:160px;border-radius:8px;border:1px solid var(--line);object-fit:cover;background:#fff}
.att-video{max-width:min(420px,100%);max-height:260px;border-radius:8px;background:#000}
.att-video-box{display:flex;flex-direction:column;gap:4px;max-width:100%}
.att-file{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:8px;padding:6px 10px;background:#fff;color:var(--text);font-size:14px;max-width:100%}
.att-file:hover{text-decoration:none;background:#faf8f5}
.att-ico{font-size:10px;font-weight:700;background:var(--info-soft);color:var(--info);border-radius:4px;padding:3px 5px}
.lightbox{position:fixed;inset:0;background:rgba(0,0,0,.85);z-index:70;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:16px;cursor:zoom-out}
.lightbox img{max-width:100%;max-height:calc(100vh - 80px);border-radius:6px}
.lb-bar{color:#ddd;margin-top:10px;font-size:14px}.lb-bar a{color:#fff}

/* переписка */
.feed{max-height:62vh;overflow:auto;margin:10px -6px;padding:0 6px;display:flex;flex-direction:column;gap:8px}
@media (max-width:760px){.feed{max-height:none}}
.feed-more{text-align:center;margin-top:8px}
.feed-search{max-width:240px;min-height:34px;padding:5px 9px}
.msg{max-width:82%;align-self:flex-start;background:#f3f1ed;border-radius:12px;padding:8px 12px;position:relative}
.msg.mine{align-self:flex-end;background:#fbe9e2}
.msg.internal{background:#fff4d6;border:1px dashed #d9b35b}
.msg.in-event{max-width:100%;margin-top:6px;align-self:stretch}
.msg.pending{opacity:.75}.msg.failed{border:1px solid var(--danger)}
.msg-head{display:flex;flex-wrap:wrap;gap:4px 8px;align-items:center;font-size:13px;margin-bottom:2px}
.msg-time{color:var(--faint);font-size:12px}
.msg-body{white-space:pre-wrap;overflow-wrap:anywhere}
.msg-body.struck{opacity:.6}
.msg-hidden{font-style:italic;color:var(--muted);font-size:14px}
.msg-hide{position:absolute;top:4px;right:6px;opacity:0;font-size:12px}
.msg:hover .msg-hide,.msg:focus-within .msg-hide{opacity:1}
.composer{margin-top:10px;border-top:1px solid var(--line);padding-top:12px;display:flex;flex-direction:column;gap:8px}
.composer.internal textarea{background:#fff8e6;border-color:#d9b35b}
.composer textarea{min-height:80px}
.composer-ro{margin-top:10px;border-top:1px solid var(--line);padding-top:12px}
.mode{display:flex;gap:6px}
.mode-btn{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 12px;cursor:pointer;font-size:14px}
.mode-btn.on{background:#1a1a1a;color:#fff;border-color:#1a1a1a}
.mode-btn.internal.on{background:#8a5a00;border-color:#8a5a00}
.mode-hint{color:var(--warn)}
.conn-banner{position:fixed;top:0;left:0;right:0;z-index:80;background:var(--warn);color:#fff;text-align:center;padding:6px;font-size:14px}
.notif-list{display:flex;flex-direction:column}
.notif{display:block;padding:10px 6px;border-bottom:1px solid var(--line);color:var(--text);font-size:14px}
.notif.unread{font-weight:600;background:#fffaf2}
.notif:hover{text-decoration:none;background:#faf8f5}
.top nav a .badge{margin-left:6px}
[hidden]{display:none!important}

/* админ-блок и аналитика */
.admin-only{background:#fbfaf6;margin:16px -18px -18px;padding:14px 18px;border-top:1px solid var(--line)}
.side-block.admin-only+.side-block.admin-only{margin-top:0}
.warn-note{background:var(--warn-soft);color:var(--warn);font-size:13px;padding:6px 10px}
.work-table{margin:6px 0 10px}.work-table td{padding:5px 6px}
.work-table tr.cancelled td{opacity:.5;text-decoration:line-through}
.work-form{display:flex;flex-direction:column;gap:6px;margin-top:6px}
.work-form .grid2{gap:8px}
.work-form label.f.compact select,.work-form label.f.compact input{max-width:none;width:100%}
.tabs{display:flex;gap:6px;margin-bottom:12px}
.tab{border:1px solid var(--line);background:#fff;border-radius:8px;padding:8px 14px;cursor:pointer}
.tab.on{background:#1a1a1a;color:#fff;border-color:#1a1a1a}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;margin:4px 0 14px}
.stat{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff}
.stat-v{font-size:20px;font-weight:700}
.stat-l{font-size:12px;color:var(--muted)}
.work-list{display:flex;flex-direction:column;gap:6px;margin:6px 0 10px}
.work-item{border:1px solid var(--line);border-radius:8px;padding:6px 8px;background:#fff}
.work-item.cancelled{opacity:.55}.work-item.cancelled b{text-decoration:line-through}
.touch-only{display:none;margin-top:6px}
@media (pointer:coarse){.touch-only{display:inline-flex}}
.att-prev{width:40px;height:30px;object-fit:cover;border-radius:4px;border:1px solid var(--line)}
th.sortable{cursor:pointer;user-select:none;white-space:nowrap}
th.sortable:hover{color:var(--text)}
th.sortable.on{color:var(--accent)}
a.stat.link{color:var(--text);text-decoration:none}
a.stat.link:hover{border-color:var(--accent)}
.name-cell{min-width:170px}
.table tr.group-row td{background:#f1eee9;padding:7px 10px;border-bottom:1px solid var(--line)}
.group-head{font-weight:700;margin:10px 2px 2px;color:var(--muted);font-size:13px;text-transform:uppercase;letter-spacing:.03em}
.status-change{display:block;margin-top:6px;min-height:32px;padding:3px 6px;font-size:13px;width:100%;max-width:220px}
.status-hint{flex-basis:100%;text-align:right}
@media (max-width:760px){.status-hint{text-align:left}}
/* клиенты и пользователи: выбранный клиент, примеры */
.table tr.selected td{background:#fdf1ea}
.demo-tag{margin-left:6px;vertical-align:middle}
.demo-card{border-color:#e9c9a8;background:#fffaf4}
.demo-card .btn.danger{flex-shrink:0}
/* время в окне смены статуса */
.time-box{margin-top:12px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:#faf8f5}
.time-box.warn{border-color:#e9c9a8;background:#fffaf4}
.time-box .time-row{flex-wrap:wrap;gap:8px;margin-top:6px}
.time-box input.num{width:72px}
/* система обновилась — предложение перезагрузить */
.update-bar{position:fixed;left:50%;bottom:16px;transform:translateX(-50%);z-index:60;background:#1f1d1a;color:#fff;padding:10px 14px;border-radius:12px;box-shadow:0 6px 24px rgba(0,0,0,.25);display:flex;gap:10px;align-items:center;font-size:14px;max-width:calc(100% - 32px)}
/* выбор участника: список с заголовками организаций */
.pick-list{max-height:52vh;overflow:auto;border:1px solid var(--line);border-radius:10px;margin-top:8px}
.pick-group{position:sticky;top:0;background:#f1eee9;padding:7px 12px;font-weight:600;font-size:13px;border-bottom:1px solid var(--line)}
.pick-row{display:flex;gap:10px;align-items:flex-start;padding:8px 12px;border-bottom:1px solid var(--line);cursor:pointer}
.pick-row:hover{background:#faf8f5}
.pick-row input{margin-top:3px}
.pick-empty{padding:8px 12px}